What is Advanced Metering Infrastructure (AMI)?

AMI offers two-way communication between the water meter and CVWD.  Readings are taken at a set interval (typically every 15 minutes) and then transmitted to the District’s computer system daily.  An AMI endpoint is plugged into the register to transmit the data via radio or cellular signals.  CVWD will continue to read the meters manually on a monthly basis for billing purposes.

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1. What is Advanced Metering Infrastructure (AMI)?
2. What is the purpose of the AMI Pilot Project?
3. How is the project funded?
4. How long will the pilot project last?
5. Where is the pilot taking place?
6. How do I know what AMI system is installed at my meter?
7. How do I access the customer portal to view my data?
8. Whom do I contact if I have questions about the AMI Pilot Project?
9. Who will install the AMI device?
10. Is the AMI technology safe?
11. How is installation done and how long will it take?
12. Will I be able to read my meter after the AMI device is installed?
13. What is my role as a customer in the pilot project?
14. Important Note