What is my role as a customer in the pilot project?

CVWD will solicit input from customers on what they like and do not like about the AMI product installed at their property.  Feedback from customers on the value of having near-real time access to their water consumption data, ease of use of the customer portals and dashboards will provide CVWD with valuable feedback.  CVWD will use feedback to evaluate whether and how to pursue implementation of AMI district-wide.

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1. What is Advanced Metering Infrastructure (AMI)?
2. What is the purpose of the AMI Pilot Project?
3. How is the project funded?
4. How long will the pilot project last?
5. Where is the pilot taking place?
6. How do I know what AMI system is installed at my meter?
7. How do I access the customer portal to view my data?
8. Whom do I contact if I have questions about the AMI Pilot Project?
9. Who will install the AMI device?
10. Is the AMI technology safe?
11. How is installation done and how long will it take?
12. Will I be able to read my meter after the AMI device is installed?
13. What is my role as a customer in the pilot project?
14. Important Note