How do I know how much water to order if it’s my first time?
For the first order, we will assist you to effectively determine watering patterns for future orders. Once you apply and are approved for a canal water account we will send a representative out to meet with you at your meter. This process may take as long as 3 to 4 weeks to complete.


The process involves setting up your account, testing your meter and delivery valves to determine any further work that must be done on our part prior to delivering your first order. We will make sure that all valves and your meter are working properly. We will review specifics regarding how your meter measures water. We will go over what type of crop you will be watering and work with you to determine the most accurate amount of water necessary.

Show All Answers

1. Why am I unable to order a 12-hour for today?
2. How many gallons of water are in an acre-foot?
3. Are there conversion formulas to assist with CFS (cubic feet per second) water calculations?
4. How do I read my meter?
5. What types of services charges will I incur?
6. How do I know how much water to order if it’s my first time?
7. I was told that a zanjero will be coming out to my meter? What or who is a zanjero?
8. How long does it take to receive my water once the zanjero opens the meter?
9. I was told that my meter has been prorated for today’s order. What does that mean?
10. How much water can I order if I use a pump?
11. What is a meant by a short, long, and intermediate delivery?
12. What are the drawbacks of a 12-hour order vs. the benefits of 24-hour order?
13. I was told there is a surge in the line, what does that mean?
14. Will I be informed whenever the distribution system requires maintenance?
15. If my meter doesn’t register, do I still get charged for using water?
16. Can you give me a brief history of the canal distribution system and how it functions?
17. Why am I not allowed to “work” my own meter?
18. What is a split order?
19. What is an emergency off?
20. Is there such thing as an "emergency on"?
21. If I request a non-emergency off or an unscheduled on, how long do I have to wait for the task to be completed?
22. How much water am I allowed to order?