In observance of the Veterans Day holiday, we will be closed Monday November 11th, 2019. Telephone orders for delivery on Tuesday November 12th should be placed no later than Saturday November 9th at 4:00 p.m. Online orders can be placed 24 hours a day at www.cvwd.org.
Please note that the Coachella Valley Water District (CVWD) is preparing for our annual maintenance work on the distribution system in Oasis (Lateral 97.1). In an effort to provide improved customer service, the planned outage will allow CVWD to repair/replace several appurtenances on the system downstream of the Oasis Tower. Irrigation water service will be interrupted for five (5) days beginning late on Sunday, November 3, and continuing through Friday, November 8. Accordingly, please plan on having irrigation water service restored on Saturday, November 9.
Customer Service for canal water orders is open Monday through Friday 8:00 a.m. to 5:00 p.m., and Saturday from 8:00 a.m. to 4:00 p.m. Orders for Monday canal water deliveries should be placed by telephone no later than 4:00 p.m. Saturday, or through our online ordering system by 11:00 a.m. Sunday.
Our online ordering system is available 24 hours a day. All water orders must be placed with CVWD prior to 11:00 a.m. the business day before the water order is to become effective. Each order or change made after 11:00 a.m. for the next day’s delivery will incur an unscheduled charge of $33.32.