Utility Bill Assistance

We recognize these are challenging times for Coachella Valley residents and Customers may be experiencing economic hardship due to the Covid-19 pandemic.  Several programs are available that may provide assistance.     


CVWD has partnered with United Way of the Desert to create the Help2Others Customer Assistance Program to help eligible customers who are having trouble paying their water bill.

How does the program work?

Eligible residential customers can receive a $100 credit on their water bill once in a 12 month period. Customers must reapply for subsequent years.  The Customer Assistance Program is managed by United Way of the Desert. United Way of the Desert screens eligible customers and provides them with assistance in paying a past due water bill.

See http://www.cvwd.org/367/Customer-Assistance-Program for more information.

  • Website -          https://unitedwayofthedesert.org
  • Phone –          (760) 323-2731 (extension 105 for English or extension 107 for Spanish)
  • Email –             water@uwdesert.org

Food Programs

The following Food Programs are ready to help provide food:

Free or Reduced Cost Community Resources

Search for community resources and a range of services, including medical, financial, transportation, housing, food, job training, legal help and more.


The Community Action Partnership’s Tech for Success Program allows one to earn a refurbished desktop computer by participating in two online financial literacy workshops.   Courses are available online at https://credit.org/courses/.  Submit certificates via email to mosantana@capriverside.org. Call (951) 955-4802 for more information.