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Customer Experience Survey – Activation of Domestic Water Service (WS-116)
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1. What method(s) did you use to contact CVWD to establish service:
Phone
Website
In person
Other
If Other selected (Please Specify)
2. How would you rate the courtesy and professionalism of staff?
Excellent
Above Average
Average
Below Average
Poor
N/A
3. How would you rate the timeliness of your water service being turned on?
Excellent
Above Average
Average
Below Average
Poor
4. How would you rate the ease in which your service was turned on?
Excellent
Above Average
Average
Below Average
Poor
5. Please rate your overall experience with us:
Excellent
Above Average
Average
Below Average
Poor
6. Contact information (optional)
7. Additional comments:
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