Coachella Valley Water District California Homepage
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Conservation

  1. Meter Removal or Reduction Agreement (CVWD-977)
  1. Report Water Waste

    Thank you for your interest in helping Coachella Valley residents reduce water waste. To report water waste, please provide the... More…

Customer Service

  1. Customer Service - Account Review

    Request a review of your account due to high water consumption.

  2. Customer Service - Start Canal Water / Add Authorized Users / Update Billing Address / Add or Remove Parcel

    Start Canal Water / Add Authorized Users / Update Billing Address / Add or Remove Parcel

  3. Customer Service - Temporary Construction Meters

    Request Temporary Construction Meter services.

  4. Request for IWAA Balance

    Submit this request for the Irrigation Water Availability Assessment / IWAA remaining balance.

  1. Customer Service - Other Requests

    Stop service or update account information for a residential or commercial property.

  2. Customer Service - Start Service

    Start service at a residential or commercial property.

  3. Hold Harmless Agreement

General

  1. Chromium-6 Comments

    We want your input. Coachella Valley Water District values feedback from all members of the community as we strive to make the best... More…

  2. Construction Inspector Scheduling

    To schedule your inspection please fill out the following.

  3. Contact Us

    We want to hear from you. If you have general inquiries, suggestions, or concerns please contact us.

  4. Rate Changes Comments

    We want your input. Coachella Valley Water District values feedback from all members of the community as we strive to make the best... More…

  5. Student Activity Book Request Form

    To request a copy of any of our publications, please complete and submit this form. Publications are only mailed to residents of the... More…

  1. Classroom Education Presentations
  2. Contact the Board of Directors
  3. General Publications Request Form

    To request a copy of any of our publications, please complete and submit this form. Publications are only mailed to residents of the... More…

  4. Speaker or Event Request

    Coachella Valley Water District provides speakers who address a wide range of topics, including, but not limited to, conservation,... More…

  5. Table Tents Request Form

    Order Table tents that help encourage customers to ask for water.

Internal

  1. Customer Service - Add Application to an Existing Account

    Add Application to an Existing Account

  2. Customer Service - Application for Canal Water Service Outside of Improvement District No. 1 (ID1) - (CVWD106)

    Application for Canal Water Service Outside of Improvement District No. 1 (ID1) - (CVWD106)

  3. Photography/Video Request

    This form is to be used to request photos or videos for a project or event. Photos which have a broad external marketing purpose will... More…

  1. Customer Service - Add Owner Information to a Tenant-Occupied Property

    Add Owner Information to a Tenant-Occupied Property

  2. Payment Plan Request

    Prior office approval needed

Survey

  1. Bill Survey

    CVWD is gathering input from customers about the design of the monthly water bill and the information it contains. To voice your... More…

  2. Customer Experience Survey – Delinquency Survey

    This Customer Experience Survey would be sent to customers who have been turned off for non-payment. Specifically, this survey would... More…

  1. Customer Experience Survey – Activation of Domestic Water Service (WS-116)
  2. Water Management Customer Survey
  1. Coachella Valley Water District California Homepage

  2. Save our water - learn more about the California drought

Hours & Phone Numbers

  1. Office Hours
    Monday thru Friday
    8:00 a.m. to 4:00 p.m.

    Main Phone Numbers
    Phone (760) 398-2651

    Customer Service
    Phone (760) 391-9600
    Fax (760) 398-3190
    Contact Us

Addresses & Locations

  1. Payment Address
    P.O. Box 5000
    Coachella, CA 92236

    Mailing Address
    P.O. Box 1058
    Coachella, CA 92236
      
    Office Locations
    Palm Desert Operations Building
    Steve Robbins Administration Building
    Critical Support Services
    Coachella Office 

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